About the Book :

This book explains the various aspects of convergence between information technology and management. Based on the internationally class-tested course, conducted in India and China, it discusses at length management choices of hardware, software and communications technology, and reviews the emerging technologies like client server, data warehouse and data mining, on-line integrated systems, and the nascent space sciences. Also, it extends discussion on e-commerce, electronic data exchange, enterprise resource planning and business process re-engineering. A rapid survey is conducted to take stock of Indian industry and IT scenario, with special focus on BPO, e-governance, quality control, capability maturity model and six-sigma approach. Seven case studies have been incorporated as well.

About Author :

Utpal K. Banerjee took his honours degree in Pure Physics (1955) from the University of Calcutta and his Ph.D. from the University of Manchester, UK (1972) where he was awarded the Commonwealth Scholarship. After serving for 17 years in the Ministries of Defence, Industry and Finance, Dr. Banerjee worked with Tata Steel as Chief of Management Services; the Administrative Staff College of India as Director of Computer Division; Electronics India as its Senior Executive Director; and finally, All India Management Association as its Director General. He has also considerable experience of teaching at the IITs, IIMs Jawaharlal Nehru University, International Management Institute, FORE School of Management, and Management Development Institute. Apart from many research papers, Dr. Banerjee has 15 books to his credit.